To Add a user to the Public Group or Queue, follow the instructions below: Under Toolbox, select Elements. How do Query Queue Id, Name in Salesforce Apex? Monitoring the Apex Flex Queue You can manually deliver mail messages stored in this queue to the SMTP gateway by invoking the APEX_MAIL.PUSH_QUEUE procedure.. Associate Routing Configurations and Agents with Queues Salesforce: Assign Case to queue without using assignment rules … Or are you able to queue with more than three people? Home – Assign to queue apex, assign to me or assign me – cucans This is because the policy owner not only affects who can modify the policy, but also which agents can be targeted by the policy, which is defined for each user account. Forum – Assign to queue apex, assign to me or assign me – cucans When the system selects the next job from the Apex flex queue for processing, the job is moved from the flex queue to the batch job queue.