Politeness is the key feature of communication skill especially while talking to customers. TIP: It makes a better impression if you can find the name of the manager … Greeting: Even if you are writing a very short email, include a greeting. Ask It’s normal for customers to be disappointed when they are looking for an item, and find out that it’s not in stock. Write a Business Email Confirming a Customer Order Remind customers why they are getting the email. Just go to “My Alibaba” and click on “RFQ” then click “Manage RFQs”. The purpose of a hook is to persuade the recipient to continue reading your letter. [Name] [Date] [Company Name] Dear [Recipient Name], On [date], our inventory department took count of the existing stock in our warehouses. It can be difficult to know how to go about making a complaint. Customers love transparency and honesty. How to Pitch to Shops Via Email: Free Sample Pitch Email Script Tips: This should be the easiest to approach! How to Ask Pose a compelling question. We are delighted to announce that we are launching a unique service/product that we have been developing over the past few months. Email As long … You could tell them how long you’ve followed their work, what you enjoyed about the last blog post they wrote, or how their product might be improved—with tact of course! It will increase the risk of excess and obsolete inventory.